Privacy Notice for 9bizub.com

Last Updated: 20/05/2025

1. About This Notice

This Privacy Notice explains how 9bizub.com (“9bizub,” “we,” or “us”) collects, processes, and protects your personal data when you use our website, mobile applications, services, social media pages, or other platforms that reference this policy. It outlines your rights and how you can manage your data.

2. Who We Are

9bizub is a Nigerian business-to-consumer (B2C) e-commerce platform connecting buyers with sellers. Our main service is to facilitate transactions between users and sellers.

This platform is operated by 9bizub.com LTD, a Nigerian-registered company. Your data is controlled by this entity in compliance with Nigerian laws.

3. The Data We Collect About You

Personal data refers to any information that identifies you directly or indirectly. We collect this to enhance your experience, improve our services, and comply with legal obligations.

  1. Data You Provide:
  • Identity & Contact Data: Name, email, phone number, delivery address.
  • Payment Information: Card details, bank account, or mobile money credentials (processed securely via third-party gateways).
  • Account Details: Password, security questions.
  • Preferences: Marketing choices, survey responses, competition entries.
  1. Data We Automatically Collect:
  • Device Information: IP address, browser type, and operating system.
  • Usage Data: Pages visited, products viewed, purchase history, session duration.
  • Location Data: Approximate location derived from your IP address.
  • Third-Party Data: Information from sellers, delivery partners, or fraud prevention agencies.
  1. Marketing Personalisation:
    With your consent, we may use data to offer tailored promotions via email or ads. You can opt out anytime (see Section 11).

4. Cookies and Identifiers

We use cookies to enhance your browsing experience, analyse traffic, and personalise content. For details, read our Cookie Notice. Manage preferences via browser settings.

5. How We Use Your Personal Data

We process your data to:

  • Create and manage your account.
  • Process orders, payments, and deliveries.
  • Communicate updates, offers, and surveys (with consent).
  • Improve platform functionality and user experience.
  • Detect and prevent fraud.
  • Comply with legal obligations (e.g., tax records).

6. Legal Basis for Processing

We rely on:

  • Consent: For marketing communications (withdraw anytime).
  • Contract Performance: To fulfil orders and deliver services.
  • Legal Compliance: For fraud detection and regulatory requirements.
  • Legitimate Interests: To improve services and secure our platform.

7. How We Share Your Data

  1. Third Parties Include:
  • Sellers/Delivery Partners: To complete your orders.
  • Payment Processors: For secure transaction handling.
  • Service Providers: IT support, analytics, marketing agencies.
  • Legal Authorities: If required by law or to protect our rights.
  1. Safeguards:
  • Third parties must adhere to strict data protection agreements.
  • Data is shared only for specified purposes.

8. International Transfers

If data is transferred outside Nigeria, we ensure safeguards (e.g., encryption, contractual clauses) to protect your data per the Nigerian Data Protection Regulation (NDPR).

9. Data Retention

We retain data only as long as necessary:

  • To fulfil orders, resolve disputes, or comply with legal obligations.
  • For active accounts with recent activity.
  • Anonymised data may be retained for analytics.

10. Data Security

We implement:

  • Encryption: SSL for data transmission.
  • Access Controls: Restricted to authorised personnel.
  • Breach Protocols: Immediate investigation and notification where required by law.

11. Your Legal Rights

You have the right to:

  • Access, correct, or delete your data.
  • Object to processing or request data portability.
  • Withdraw consent for marketing.
  • Close your account via Account Settings or by emailing admin@9bizub.com.

To exercise these rights, contact us at admin@9bizub.com. We may request proof of identity to process your request.

Complaints: Lodge grievances with the Nigeria Data Protection Commission (NDPC).

12. Data Controller & Contact

For questions or to exercise your rights, contact:
Data Protection Officer
Email: admin@9bizub.com
Address: Maitama-Guari Rd, Mpape, Abuja